Purchases & Refunds Policy

Last Updated December 9th, 2024

This policy outlines the refund terms for different products and services offered by Autism Experts LLC ("we", "us" or "our"). Please review carefully before making a purchase.

Courses & Digital Books

We offer a 60-day money-back guarantee on all courses and digital books, no questions asked. If you're not satisfied with your purchase for any reason, simply contact us within 60 days of purchase for a full refund.

Events & Workshops

For events and workshops, we offer full refunds if cancellation is requested at least 30 days before the scheduled event date. No refunds will be issued for cancellations made less than 30 days before the event. This policy allows us to properly plan for attendance and resources.

Subscriptions

Subscription services are billed on a 30-day cycle and are non-refundable for the current billing period. You may cancel your subscription at any time, and your access will continue until the end of your current billing cycle. No further charges will be made after cancellation.

Coaching Calls

Coaching calls are billed at an hourly rate and are non-refundable.

How to Request a Refund

To request a refund for eligible products or services, please email [email protected]. Please include your order number and reason for the refund request. All eligible refunds will be processed using your original payment method.

We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting to this page, with the "Last Updated" date changed accordingly.