Terms & Conditions

Last updated: December 9th, 2024

1. Acceptance of Terms

Welcome to Autism Experts LLC. These Terms of Service (“Terms”) govern your use of all products and services provided by Autism Experts LLC through our websites (www.aspergerexperts.com and www.autismexperts.pro), mobile applications, and other media channels (collectively, the “Site” or “Service”). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree, please do not use our Service.

In addition, please review our Privacy Policy and Refund Policy, which are incorporated herein by reference. Your use of the Service confirms that you have read and understood these policies.

2. Description of Service and No Professional Advice

Autism Experts LLC offers a variety of products and services—including but not limited to a coaching service, online courses, webinars, educational content, and other digital or physical offerings (collectively, the “Service”). While we strive to provide helpful, inspiring, and informative content, please note that some information and guidance provided through our Service is generated automatically or through third-party sources and is for general informational purposes only.

By using our Service, you acknowledge and agree that:

  • The content (including AI-generated responses) may be imperfect, incomplete, or inaccurate.
  • No professional-client relationship is created by your use of our Service. This means that nothing in our content, including any advice provided by our automated tools or other educational materials, constitutes professional (medical, legal, mental health, financial, etc.) advice.
  • You should not rely solely on our Service for decisions requiring professional expertise. Always consult a qualified professional for matters requiring licensed advice.

Emergency Disclaimer: Our Service is not designed for use in emergencies or crisis situations. If you or someone else is in immediate danger or experiencing a medical or mental health crisis, please call 911 or your local emergency services immediately.

3. Eligibility and User Accounts

You must be at least 13 years old to use our Service. By accessing or using the Service, you represent that you are 13 or older. If you are between 13 and the age of majority in your jurisdiction, you may only use the Service with the consent and supervision of a parent or legal guardian.

To access certain features, you may need to register an account. You agree to provide accurate and current information and to update it as necessary. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. If you suspect unauthorized use, please notify us immediately.

4. User Content, Data Usage, and AI Learning

The Service is interactive and may allow you to submit content ("User Content"). By submitting User Content, you grant Autism Experts LLC a worldwide, non-exclusive, royalty-free license to use, store, process, reproduce, display, and modify your content for the purposes of providing, maintaining, and improving our Service, as well as for marketing and content purposes. Any use of User Content for marketing or content purposes will be anonymized and will not include personally identifiable information.

Data Usage and Retention: Your interactions—including conversations with our AI tools—may be retained to enhance service quality, maintain account continuity, and improve our offerings. While you may request deletion of your conversation history via deleting your account, please note that residual copies may remain in backups or logs indefinitely. Furthermore, any improvements to our AI models derived from your inputs are irreversible and cannot be “unlearned.”

Please avoid sharing highly sensitive personal information (such as social security numbers, financial details, or health diagnoses) via the Service.

5. Third-Party Services and Content

Our Service may include or link to third-party services (e.g., payment processors, analytics providers, AI platforms) and external content. We do not control these third-party services and are not responsible for their performance, availability, or security.

  • Third-Party Providers: Any interactions with third-party services (such as payment processors like Stripe or PayPal) are governed by their own terms. Autism Experts LLC assumes no liability for issues arising from these third parties.
  • Third-Party Content: Any external content provided or linked through our Service is for convenience only. We do not endorse and are not responsible for the accuracy or reliability of third-party content.

If you access our Service via a mobile application, you are also subject to the terms of the app store from which you downloaded the app (e.g., Apple App Store or Google Play).

6. Subscription, Fees, and Refunds

Some of our products and services may require a fee or subscription. When you purchase a subscription or access paid features, you agree to the pricing and payment terms presented at the time of purchase. We process payments through third-party providers; by providing your payment details, you authorize us to charge your payment method accordingly.

Your subscription may be set to auto-renew at the end of each billing period. To cancel, please follow the instructions provided in your account settings or via your app store account settings. All fees are subject to our Refund Policy, which is incorporated herein by reference.

Refunds: All sales are final and non-refundable except as expressly provided in our Refund Policy or as required by law.

7. Testimonials and Marketing

Our website and promotional materials may feature testimonials and user stories. These represent individual experiences and do not guarantee any specific outcomes. Individual results may vary.

  • No Guarantee of Typical Results: Past testimonials or success stories are not a guarantee of future results. Your experience may differ.
  • Use of Testimonials: If you provide a testimonial, you grant us permission to use your feedback (using your first name and last initial unless you give us permission to use your full name) for marketing purposes. Any material connection or incentive for a testimonial will be disclosed.

8. Disclaimer of Warranties

The Service, including all content, digital products, and any other offerings provided by Autism Experts LLC, is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind. We expressly disclaim all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the Service will be uninterrupted or error-free, nor that the content (including any AI-generated output) is accurate, complete, or current. Your use of the Service is entirely at your own risk.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AUTISM EXPERTS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, OR SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, including but not limited to lost profits, lost revenue, loss of data, or other intangible losses, arising out of or relating to your use of the Service—even if advised of the possibility of such damages.

Specifically, we are not liable for:

  • Your reliance on any advice, guidance, or content (including AI-generated information) provided through our Service.
  • Any technical issues, downtime, or unavailability of the Service.
  • Losses or damages resulting from your interactions with third-party services or content.
  • Any unauthorized access to or loss of your data, except in cases of gross negligence or willful misconduct on our part.

Cap on Liability: In the aggregate, our total liability to you for any claims arising under these Terms shall not exceed the total amount you have paid to us in the preceding twelve (12) months (or US $50.00 for free users).

10. Indemnification

You agree to indemnify, defend, and hold harmless Autism Experts LLC, its affiliates, officers, agents, employees, and partners from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of:

  • Your use of the Service or violation of these Terms;
  • Your submission or transmission of any User Content;
  • Your violation of any third-party rights or applicable laws.

We reserve the right to assume the exclusive defense and control of any claim for which you are required to indemnify us, and you agree to cooperate at your expense.

11. Dispute Resolution & Arbitration

PLEASE READ THIS SECTION CAREFULLY. It affects your legal rights.

You and Autism Experts LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (including our Privacy Policy) will be resolved exclusively through binding arbitration on an individual basis, and not in a court of law or as a class action.

Governing Law: These Terms (outside of the arbitration process) are governed by the laws of the State of Washington, without regard to its conflicts of law principles. For the purposes of arbitration, the Federal Arbitration Act (9 U.S.C. §§ 1–16) shall apply.

Arbitration Process: Disputes will be administered by a neutral arbitration provider (e.g., JAMS or, if unavailable, the American Arbitration Association) under its streamlined consumer arbitration rules. Arbitration shall be conducted by a single arbitrator and may occur via telephone, video conference, or solely on written submissions unless an in-person hearing is requested. Arbitration shall be held in King County, Washington, unless otherwise agreed.

Waiver of Jury and Class Actions: By agreeing to these Terms, you waive your right to a trial by jury and agree that any dispute will be resolved on an individual basis only, without class, consolidated, or representative actions.

Opt-Out: If you do not wish to resolve disputes through arbitration, you may opt out by sending a written notice to [email protected] within 30 days of first accepting these Terms. Your notice must include your full name, address, email, and a clear statement of your intent to opt out.

Small Claims: Notwithstanding the arbitration agreement, either party may bring an individual action in small claims court in King County, Washington.

12. Miscellaneous

These Terms, together with our Privacy Policy, Refund Policy, and any other policies incorporated herein by reference, constitute the entire agreement between you and Autism Experts LLC regarding your use of our Service.

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent possible and the remaining provisions shall remain in full force and effect.

We may assign these Terms or transfer our rights and obligations to an affiliate or in connection with a merger, acquisition, or sale of assets without notice to you.

Limitation on Time to File Claims: Any claim arising out of or relating to these Terms or the Service must be filed within one (1) year after the claim arises, or it will be permanently barred.

13. Contact Us

If you have any questions, concerns, or feedback regarding these Terms or the Service, please contact us at:

Autism Experts LLC
1425 Broadway, #26970
Seattle, WA 98122
Email: [email protected]

For legal matters or to opt out of arbitration, please contact our Legal Department at [email protected].

Thank you for reading these Terms. By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and the referenced policies.